- Website support, lead intake, booking, and pre-sales qualification.
- Teams that want a branded chat experience on their own pages.
- Funnels where the first conversation should start before the user leaves the site.
Website widget
Embed AI chat directly into your website.
Use the widget when you control the site and want the cleanest entry point for support, lead capture, or service requests without sending people into a separate messenger.
- The widget uses the same agent, knowledge base, API actions, and operator handoff as your messenger channels.
- Conversation restore in the same browser helps people continue the thread without starting over.
- The website channel can still share one inbox with Telegram, WhatsApp, email, and the rest.
- You can control launcher style, welcome message, and the look of the widget to fit the site.
- Because the widget is on your domain, testing is often faster than waiting for an external platform review.
- Real testing should happen from the live site, not only from copied embed code or static previews.
Setup instructions
- Open widget settings on the agent page and configure theme, launcher, and welcome message.
- Copy the widget script or embed snippet to your website.
- Open the live site in a real browser session and send one message.
- Confirm that the dialog appears in BldBot and that the reply comes back inside the widget.
What to verify after activation
- The widget opens correctly on the live site.
- The message and reply stay in one on-site conversation flow.
- If handoff is enabled, operators can continue the same customer thread.
Typical issues
- The embed script is missing from the real page or loaded on the wrong domain.
- The team tested only static markup or a preview instead of the live site.
- Browser session or domain settings prevent the widget conversation from behaving as expected.
Ready to launch this channel?
Open the app, connect the channel, and test it with one real message before you scale it further.